Contact Us
Have a question, need a recommendation, or want to place an order? We'd love to hear from you.
We're here to help
Whether you need help finding a specific book, want a personalized recommendation, or have a question about your order — don't hesitate to reach out. We typically respond within a few hours.
Chat with us instantly
Open Chathello@lalunabooks.com
Send EmailResponse Time
Usually within a few hours
Location
We ship worldwide
Frequently asked questions
How do I place an order?
Simply browse our catalog, find a book you love, and tap the "Order via WhatsApp" button. You'll be connected with our team who will confirm your order and arrange delivery.
What payment methods do you accept?
We discuss payment options directly through WhatsApp based on your location. We aim to make the process as convenient as possible for you.
How long does delivery take?
Delivery times vary by location. We'll provide an estimated delivery time when you place your order. Most orders arrive within 3-7 business days.
Can I request a book that isn't in your catalog?
Absolutely! Send us a message with the book title and author, and we'll do our best to source it for you.
Do you offer gift wrapping?
Yes! Let us know when placing your order that it's a gift, and we'll wrap it nicely at no extra charge.
What if I receive a damaged book?
We take quality seriously. If your book arrives damaged, contact us immediately and we'll arrange a replacement at no cost.